Dining room and cafeteria attendants and bartender helpers facilitate food service. Clean tables; remove dirty dishes; replace soiled table linens; set tables; replenish the supply of clean linens, silverware, glassware, and dishes; supply service bar with food; and serve items such as water, condiments, and coffee to patrons.

  • Wipe tables or seats with dampened cloths or replace dirty tablecloths.
  • Set tables with clean linens, condiments, or other supplies.
  • Locate items requested by customers.
  • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
  • Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service.
  • Carry food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
  • Clean up spilled food or drink or broken dishes and remove empty bottles and trash.
  • Serve food to customers when waiters or waitresses need assistance.
  • Serve ice water, coffee, rolls, or butter to patrons.
  • Maintain adequate supplies of items, such as clean linens, silverware, glassware, dishes, or trays.
  • Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors.
  • Fill beverage or ice dispensers.
  • Stock cabinets or serving areas with condiments and refill condiment containers.
  • Run cash registers.
  • Garnish foods and position them on tables to make them visible and accessible.
  • Carry trays from food counters to tables for cafeteria patrons.
  • Mix and prepare flavors for mixed drinks.
  • Replenish supplies of food or equipment at steam tables or service bars.
  • Slice and pit fruit used to garnish drinks.
  • Wash glasses or other serving equipment at bars.
  • Stock refrigerating units with wines or bottled beer or replace empty beer kegs.
  • Stock vending machines with food.
  • Carry linens to or from laundry areas.
Work Context
  • Spend Time Standing — 81% responded "Continually or almost continually".
  • Contact With Others — 87% responded "Constant contact with others".
  • Face-to-Face Discussions — 76% responded "Every day".
  • Spend Time Walking and Running — 77% responded "Continually or almost continually".
  • Work With Work Group or Team — 69% responded "Extremely important".
  • Indoors, Environmentally Controlled — 79% responded "Every day".
  • Physical Proximity — 52% responded "Moderately close (at arm's length)".
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Work Activities
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
  • Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
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Detailed Work Activities
  • Clean food service areas.
  • Arrange tables or dining areas.
  • Collect dirty dishes or other tableware.
  • Collect dirty dishes or other tableware.
  • Maintain food, beverage, or equipment inventories.
  • Serve food or beverages.
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Knowledge

Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Food Production
  • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
English Language
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills

Service Orientation
  • Actively looking for ways to help people.
Coordination
  • Adjusting actions in relation to others' actions.

Abilities

Trunk Strength
  • The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
Manual Dexterity
  • The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
Arm-Hand Steadiness
  • The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Speech Recognition
  • The ability to identify and understand the speech of another person.
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Personality

People interested in this work like activities that include ideas, thinking, and figuring things out.
They do well at jobs that need:
  • Achievement/Effort
  • Persistence
  • Initiative
  • Leadership
  • Cooperation
  • Concern for Others
  • Social Orientation
  • Self Control
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Technology

You might use software like this on the job:

Operating system software
  • Microsoft Windows Hot Technology
Point of sale POS software
  • Cafe Cartel Systems
  • Plexis Software Plexis POS
  • RestaurantPlus PRO