Gambling dealers operate table games. Stand or sit behind the table and operate games of chance by dispensing the appropriate number of cards or blocks to players, or operating other gambling equipment. Distribute winnings or collect players' money or chips. May compare the house's hand against players' hands.

  • Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
  • Greet customers and make them feel welcome.
  • Exchange paper currency for playing chips or coin money.
  • Check to ensure that all players have placed bets before play begins.
  • Inspect cards and equipment to be used in games to ensure that they are in good condition.
  • Deal cards to house hands, and compare these with players' hands to determine winners, as in black jack.
  • Stand behind a gaming table and deal the appropriate number of cards to each player.
  • Apply rule variations to card games such as poker, in which players bet on the value of their hands.
  • Receive, verify, and record patrons' cash wagers.
  • Conduct gambling games, such as dice, roulette, cards, or keno, following all applicable rules and regulations.
  • Work as part of a team of dealers in games, such as baccarat or craps.
  • Start and control games and gaming equipment, and announce winning numbers or colors.
  • Compute amounts of players' wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won.
  • Open and close cash floats and game tables.
  • Answer questions about game rules and casino policies.
  • Refer patrons to gaming cashiers to collect winnings.
  • Supervise staff and monitor gambling tables to ensure security of the game.
  • Seat patrons at gaming tables.
  • Train new dealers.
  • Prepare collection reports for submission to supervisors.
  • Participate in games for gambling establishments to provide the minimum complement of players at a table.
Work Context
  • Importance of Being Exact or Accurate — 75% responded "Extremely important".
  • Indoors, Environmentally Controlled — 91% responded "Every day".
  • Contact With Others — 87% responded "Constant contact with others".
  • Spend Time Standing — 65% responded "Continually or almost continually".
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 84% responded "Continually or almost continually".
  • Face-to-Face Discussions — 87% responded "Every day".
  • Physical Proximity — 59% responded "Very close (near touching)".
  • Read More
Work Activities
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Detailed Work Activities
  • Monitor operational quality or safety.
  • Supervise service workers.
  • Greet customers, patrons, or visitors.
  • Conduct gaming transactions.
  • Conduct gaming transactions.
  • Conduct amusement or gaming activities.
  • Read More

Knowledge

Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics
  • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
English Language
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills

Active Listening
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
  • Talking to others to convey information effectively.
Social Perceptiveness
  • Being aware of others' reactions and understanding why they react as they do.
Service Orientation
  • Actively looking for ways to help people.
Read More

Abilities

Oral Comprehension
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
  • The ability to communicate information and ideas in speaking so others will understand.
Speech Recognition
  • The ability to identify and understand the speech of another person.
Speech Clarity
  • The ability to speak clearly so others can understand you.
Read More

Personality

People interested in this work like activities that include ideas, thinking, and figuring things out.
They do well at jobs that need:
  • Achievement/Effort
  • Persistence
  • Initiative
  • Leadership
  • Cooperation
  • Concern for Others
  • Social Orientation
  • Self Control
Read More

Technology

You might use software like this on the job:

Spreadsheet software
  • Microsoft Excel Hot Technology
Office suite software
  • Microsoft Office Hot Technology
Electronic mail software
  • Email software