Human resources assistants, except payroll and timekeeping, compile and keep personnel records. Record data for each employee, such as an address, weekly earnings, absences, amount of sales or production, supervisory reports, and date of and reason for termination. May prepare reports for employment records, file employment records, or search employee files and furnish information to authorized persons.

  • Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
  • Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.
  • Explain company personnel policies, benefits, and procedures to employees or job applicants.
  • Provide assistance in administering employee benefit programs and worker's compensation plans.
  • Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.
  • Prepare and set up for new employee orientations.
  • Gather personnel records from other departments or employees.
  • Examine employee files to answer inquiries and provide information for personnel actions.
  • Search employee files to obtain information for authorized persons and organizations, such as credit bureaus and finance companies.
  • Compile and prepare reports and documents pertaining to personnel activities.
  • Interview job applicants to obtain and verify information used to screen and evaluate them.
  • Process and review employment applications to evaluate qualifications or eligibility of applicants.
  • Inform job applicants of their acceptance or rejection of employment.
  • Select applicants meeting specified job requirements and refer them to hiring personnel.
  • Arrange for advertising or posting of job vacancies and notify eligible workers of position availability.
  • Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.
  • Administer and score applicant and employee aptitude, personality, and interest assessment instruments.
  • Prepare badges, passes, and identification cards, and perform other security-related duties.
  • Arrange for in-house and external training activities.
Work Context
  • Electronic Mail — 100% responded "Every day".
  • Telephone — 94% responded "Every day".
  • Contact With Others — 92% responded "Constant contact with others".
  • Importance of Being Exact or Accurate — 77% responded "Extremely important".
  • Work With Work Group or Team — 70% responded "Extremely important".
  • Face-to-Face Discussions — 74% responded "Every day".
  • Importance of Repeating Same Tasks — 60% responded "Extremely important".
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Work Activities
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
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Detailed Work Activities
  • Record personnel information.
  • Set up classroom materials or equipment.
  • Explain regulations, policies, or procedures.
  • Record personnel information.
  • Administer personnel recruitment or hiring activities.
  • Explain regulations, policies, or procedures.
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Knowledge

Personnel and Human Resources
  • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Clerical
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Skills

Reading Comprehension
  • Understanding written sentences and paragraphs in work related documents.
Active Listening
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
  • Talking to others to convey information effectively.
Writing
  • Communicating effectively in writing as appropriate for the needs of the audience.
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Abilities

Oral Comprehension
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
  • The ability to communicate information and ideas in speaking so others will understand.
Written Comprehension
  • The ability to read and understand information and ideas presented in writing.
Written Expression
  • The ability to communicate information and ideas in writing so others will understand.
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Personality

People interested in this work like activities that include ideas, thinking, and figuring things out.
They do well at jobs that need:
  • Achievement/Effort
  • Persistence
  • Initiative
  • Leadership
  • Cooperation
  • Concern for Others
  • Social Orientation
  • Self Control
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Technology

You might use software like this on the job:

Presentation software
  • Microsoft PowerPoint Hot Technology
Electronic mail software
  • Microsoft Outlook Hot Technology
  • Email software
Office suite software
  • Microsoft Office Hot Technology
  • Corel WordPerfect Office Suite
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