Production, Planning, and Expediting Clerks

Also called: Advertising Dispatch Clerk, Aircraft Log Clerk, Alterations Workroom Clerk, Assignment Agent, Assignment Clerk

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Production, planning, and expediting clerks coordinate and expedite the flow of work and materials within or between departments of an establishment according to the production schedule. Duties include reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine the progress of work and completion dates; and compiling reports on the progress of work, inventory levels, costs, and production problems.

Distribute production schedules or work orders to departments.
Review documents, such as production schedules, work orders, or staffing tables, to determine personnel or materials requirements or material priorities.
Requisition and maintain inventories of materials or supplies necessary to meet production demands.
Arrange for delivery, assembly, or distribution of supplies or parts to expedite flow of materials and meet production schedules.
Confer with department supervisors or other personnel to assess progress and discuss needed changes.
Revise production schedules when required due to design changes, labor or material shortages, backlogs, or other interruptions, collaborating with management, marketing, sales, production, or engineering.
Confer with establishment personnel, vendors, or customers to coordinate production or shipping activities and to resolve complaints or eliminate delays.
Examine documents, materials, or products and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications.
Record production data, including volume produced, consumption of raw materials, or quality control measures.
Calculate figures, such as required amounts of labor or materials, manufacturing costs, or wages, using pricing schedules, adding machines, calculators, or computers.
Compile information, such as production rates and progress, materials inventories, materials used, or customer information, so that status reports can be completed.
Compile and prepare documentation related to production sequences, transportation, personnel schedules, or purchase, maintenance, or repair orders.
Maintain files, such as maintenance records, bills of lading, or cost reports.
Contact suppliers to verify shipment details.
Plan production commitments or timetables for business units, specific programs, or jobs, using sales forecasts.
Establish and prepare product construction directions and locations and information on required tools, materials, equipment, numbers of workers needed, and cost projections.
Provide documentation and information to account for delays, difficulties, or changes to cost estimates.

Work Context

Telephone — 92% responded "Every day".
Face-to-Face Discussions — 77% responded "Every day".
Contact With Others — 78% responded "Constant contact with others".
Work With Work Group or Team — 79% responded "Extremely important".
Electronic Mail — 79% responded "Every day".
Time Pressure — 57% responded "Every day".
Importance of Being Exact or Accurate — 56% responded "Extremely important".

Frequency of Decision Making — 63% responded "Every day".

Structured versus Unstructured Work — 45% responded "A lot of freedom".

Freedom to Make Decisions — 51% responded "A lot of freedom".

Indoors, Environmentally Controlled — 77% responded "Every day".

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 67% responded "Every day".

Coordinate or Lead Others — 40% responded "Extremely important".

Responsibility for Outcomes and Results — 39% responded "Very high responsibility".

Impact of Decisions on Co-workers or Company Results — 48% responded "Important results".

Importance of Repeating Same Tasks — 40% responded "Extremely important".

Sounds, Noise Levels Are Distracting or Uncomfortable — 41% responded "Every day".

Letters and Memos — 34% responded "Once a month or more but not every week".

Frequency of Conflict Situations — 33% responded "Once a month or more but not every week".

Exposed to Contaminants — 44% responded "Every day".

Spend Time Sitting — 36% responded "Less than half the time".

Responsible for Others' Health and Safety — 26% responded "Very high responsibility".

Deal With Unpleasant or Angry People — 30% responded "Once a month or more but not every week".

Level of Competition — 26% responded "Moderately competitive".

Physical Proximity — 58% responded "Slightly close (e.g., shared office)".

Indoors, Not Environmentally Controlled — 40% responded "Every day".

Work Activities

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Detailed Work Activities

Inspect items for damage or defects.
Examine documents to verify adherence to requirements.
Read work orders to determine material or setup requirements.
Confer with coworkers to coordinate work activities.
Schedule operational activities.
Confer with coworkers to coordinate work activities.

Production and Processing

Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Mathematics

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Reading Comprehension

Understanding written sentences and paragraphs in work related documents.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking

Talking to others to convey information effectively.

Time Management

Managing one's own time and the time of others.

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Written Comprehension

The ability to read and understand information and ideas presented in writing.

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Problem Sensitivity

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

People interested in this work like activities that include ideas, thinking, and figuring things out.

They do well at jobs that need:

Achievement/Effort

Persistence

Initiative

Leadership

Cooperation

Concern for Others

Social Orientation

Self Control

You might use software like this on the job:

Enterprise resource planning ERP software

MicroStrategy Report Services
Oracle PeopleSoft
PRONTO Xi
Giraffe Production Systems Giraffe Schedule System
Geac MPC Production
Maynard PlanStaff Manager
NetSuite ERP
Microsoft Dynamics GP
Microsoft Dynamics ERP
Microsoft Dynamics
Oracle JD Edwards EnterpriseOne
QAD MFG/PRO
SAP
SYSPRO
Sage MAS 90
Exact MAX
Epicor Vantage
Exact Software Macola ES

Project management software

Oracle Primavera Enterprise Project Portfolio Management
Microsoft Project
Oracle Primavera Systems

Data base user interface and query software

Oracle software
Microsoft Access
Structured query language SQL
Data entry software
Sage 300 Construction and Real Estate
FileMaker Pro
Airtable

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Production, Planning, and Expediting Clerks

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