Stockers and Order fillers receive, store, and issue merchandise, materials, equipment, and other items from the stockroom, warehouse, or storage yard to fill shelves, racks, tables, or customers' orders. May operate power equipment to fill orders. May mark prices on merchandise and set up sales displays.
Complete order receipts.
Obtain merchandise from bins or shelves.
Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
Answer customers' questions about merchandise and advise customers on merchandise selection.
Receive and count stock items, and record data manually or on computer.
Stamp, attach, or change price tags on merchandise, referring to price list.
Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
Compare merchandise invoices to items actually received to ensure that shipments are correct.
Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
Transport packages to customers' vehicles.
Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
Take inventory or examine merchandise to identify items to be reordered or replenished.
Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
Clean display cases, shelves, and aisles.
Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
Pack customer purchases in bags or cartons.
Dispose of damaged or defective items, or return them to vendors.
Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
Recommend disposal of excess, defective, or obsolete stock.
Keep records on the use or damage of stock or stock-handling equipment.
Keep records of out-going orders.
Compute prices of items or groups of items.
Requisition merchandise from supplier, based on available space, merchandise on hand, customer demand, or advertised specials.
Determine proper storage methods, identification, and stock location, based on turnover, environmental factors, and physical capabilities of facilities.
Operate equipment such as forklifts.
Receive, unload, open, unpack, or issue sales floor merchandise.
Work Context
Work Context information for this career will be available soon.
Work Activities
Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Speaking
Talking to others to convey information effectively.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Near Vision
The ability to see details at close range (within a few feet of the observer).
Information Ordering
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Speech Clarity
The ability to speak clearly so others can understand you.
