Training and Development Specialists

Also called: Applications Trainer, Apprenticeship and Training Representative, Auxiliary Personnel Inservice Coordinator, Bilingual Trainer, Certified EPIC Trainer (Certified Electronic Privacy Information Center Trainer)

Varies

estimated salary

Training and development specialists design or conduct work-related training and development programs to improve individual skills or organizational performance. May analyze organizational training needs or evaluate training effectiveness.

  • Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
  • Design, plan, organize, or direct orientation and training programs for employees or customers.
  • Offer specific training programs to help workers maintain or improve job skills.
  • Present information with a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
  • Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.
  • Monitor, evaluate, or record training activities or program effectiveness.
  • Develop alternative training methods if expected improvements are not seen.
  • Evaluate training materials prepared by instructors, such as outlines, text, or handouts.
  • Evaluate modes of training delivery, such as in-person or virtual, to optimize training effectiveness, training costs, or environmental impacts.
  • Keep up with developments in area of expertise by reading current journals, books, or magazine articles.
  • Negotiate contracts with clients for desired training outcomes, fees, or expenses.
  • Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status.
  • Monitor training costs and prepare budget reports to justify expenditures.
  • Select and assign instructors to conduct training.
  • Schedule classes based on availability of classrooms, equipment, or instructors.
  • Supervise, evaluate, or refer instructors to skill development classes.
  • Devise programs to develop executive potential among employees in lower-level positions.
  • Coordinate recruitment and placement of training program participants.
  • Develop or implement training programs related to efficiency, recycling, or other issues with environmental impacts.
  • Refer trainees to employer relations representatives, to locations offering job placement assistance, or to appropriate social services agencies, if warranted.
Work Context
  • Electronic Mail — 98% responded "Every day".
  • Telephone — 78% responded "Every day".
  • Indoors, Environmentally Controlled — 84% responded "Every day".
  • Face-to-Face Discussions — 75% responded "Every day".
  • Work With Work Group or Team — 64% responded "Extremely important".
  • Contact With Others — 60% responded "Constant contact with others".
  • Coordinate or Lead Others — 45% responded "Extremely important".
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Work Activities
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
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Detailed Work Activities
  • Coordinate personnel recruitment activities.
  • Evaluate training programs, instructors, or materials.
  • Coordinate training activities.
  • Coordinate training activities.
  • Conduct surveys in organizations.
  • Develop training materials.
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Knowledge

Education and Training
  • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
English Language
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Skills

Instructing
  • Teaching others how to do something.
Learning Strategies
  • Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Active Listening
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
  • Talking to others to convey information effectively.
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Abilities

Oral Expression
  • The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
Speech Clarity
  • The ability to speak clearly so others can understand you.
Written Expression
  • The ability to communicate information and ideas in writing so others will understand.
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Personality

People interested in this work like activities that include ideas, thinking, and figuring things out.
They do well at jobs that need:
  • Achievement/Effort
  • Persistence
  • Initiative
  • Leadership
  • Cooperation
  • Concern for Others
  • Social Orientation
  • Self Control
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Technology

You might use software like this on the job:

Electronic mail software
  • Microsoft Outlook Hot Technology
  • IBM Notes Hot Technology
Web platform development software
  • Hypertext markup language HTML Hot Technology
  • PHP: Hypertext Preprocessor Hot Technology
  • Drupal Hot Technology
  • Django Hot Technology
  • JavaScript Hot Technology
  • Apache Struts Hot Technology
  • Backbone.js Hot Technology
Data base management system software
  • Oracle PL/SQL Hot Technology
  • MySQL Hot Technology
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