Parking attendants park vehicles or issue tickets for customers in a parking lot or garage. May park or tend vehicles in environments such as a car dealership or rental car facility. May collect a fee.

  • Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.
  • Inspect vehicles to detect any damage.
  • Greet customers and open their car doors.
  • Issue ticket stubs or place numbered tags on windshields, log tags or attach tag to customers' keys, and give customers matching tags for locating parked vehicles.
  • Perform cash handling tasks, such as making change, balancing and recording cash drawer, or distributing tips.
  • Explain and calculate parking charges, collect fees from customers, and respond to customer complaints.
  • Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots.
  • Provide customer assistance and information, such as giving directions or handling wheelchairs.
  • Keep parking areas clean and orderly to ensure that space usage is maximized.
  • Call emergency responders or the proper authorities and provide motorist assistance, such as giving directions or helping jump start a stalled vehicle.
  • Patrol parking areas to prevent vehicle damage and vehicle or property thefts.
  • Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary.
  • Escort customers to their vehicles to ensure their safety.
  • Perform maintenance on cars in storage to protect tires, batteries, or exteriors from deterioration.
  • Lift, position, and remove barricades to open or close parking areas.
  • Perform personnel activities, such as supervising or scheduling employees.
  • Review motorists' identification before allowing them to enter parking facilities.
  • Service vehicles with gas, oil, and water.
Work Context

Work Context information for this career will be available soon.

Work Activities
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
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Detailed Work Activities
  • Balance receipts.
  • Prepare cash for deposit or disbursement.
  • Collect fares or payment from customers.
  • Provide transportation information to passengers or customers.
  • Assist customers to ensure comfort or safety.
  • Request emergency personnel.
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Knowledge

Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Transportation
  • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

Skills

Speaking
  • Talking to others to convey information effectively.
Service Orientation
  • Actively looking for ways to help people.
Active Listening
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness
  • Being aware of others' reactions and understanding why they react as they do.

Abilities

Far Vision
  • The ability to see details at a distance.
Oral Comprehension
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
  • The ability to communicate information and ideas in speaking so others will understand.
Speech Recognition
  • The ability to identify and understand the speech of another person.
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Personality

People interested in this work like activities that include ideas, thinking, and figuring things out.
They do well at jobs that need:
  • Achievement/Effort
  • Persistence
  • Initiative
  • Leadership
  • Cooperation
  • Concern for Others
  • Social Orientation
  • Self Control
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Technology

You might use software like this on the job:

Spreadsheet software
  • Microsoft Excel Hot Technology
Office suite software
  • Microsoft Office Hot Technology
Electronic mail software
  • Microsoft Outlook Hot Technology
  • Email software
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